Making Every Contact Count Training

Behaviour Change for Health (MECC) – 1 Day Course

The training covers MECC Competency Levels 1&2 and is aimed at frontline staff and experienced volunteers working in support provision throughout East Sussex. Over 900 staff across 30 voluntary, NHS and public sector organizations in East Sussex have already received our MECC training since 2012. This course is recommended by Supporting People and Public Health England as the leading tool for prevention work and support provision in the community.

Participants learn more about population health in East Sussex, deprivation and how lifestyle impacts on health. You will develop the knowledge, skills and confidence to provide opportunistic brief advice, signpost and refer clients to integrated lifestyle services. Within the training you will explore key behaviour change techniques, practice scenario based health chats, understand resistance and practice active listening and motivational interviewing. You will also gain a deeper understanding of transactional analysis, goal setting and support assets and explore the cycle of change and COM-B models.

During the training participants receive behaviour change and healthy lifestyles factsheets and a healthy lifestyles resource pack detailing services clients can refer into throughout East Sussex. Participants can also request a certificate of completion as this course is approved by East Sussex Public Health and awards participants with 6 CPD points. This course is 90% practice-based and uses techniques that have the highest recorded success rate in helping people change unhealthy behaviours.

Our trainer, Jazka Atterbury has been designing and delivering MECC training Competency Levels 1&2 in East Sussex since 2012. Jazka has successfully combined Health Improvement and Behaviour Change Principles and Practice in this 1 day course, giving participants the knowledge and skills to confidently deliver Health Chats. Jazka is an experienced and qualified Professional Coach and Trainer and is also trained in Motivational Interviewing Techniques, Clinical Hypnotherapy and Psychotherapy and Drama Techniques. Jazka has a successfully collaborated as an early adopter on workforce change interventions including New Deal, Supporting People, Delivering Race Equality and Making Every Contact Count.

Public Health England:

“Making Every Contact Count is an approach to behaviour change that utilises the millions of day-to-day interactions organisations and individuals have with other people to support them in making positive changes to their physical and mental health and wellbeing. MECC enables the opportunistic delivery of consistent and concise healthy lifestyle information and enables individuals to engage in conversations about their health at scale across organisations and populations.

For organisations MECC means providing their staff with the leadership, environment, training and information they need to deliver the MECC approach.

For staff MECC means having the competence and confidence to deliver healthy lifestyle messages, to encourage people to change their behaviour, and to direct them to local services that can support them.

For individuals MECC means seeking support and taking action to improve their own lifestyle by eating well, maintaining a healthy weight, drinking alcohol sensibly, exercising regularly, not smoking and looking after their wellbeing and mental health.”

To find out more about bespoke training we can offer call 1273 519149 or email for details of our course training programme.

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