Our Reviews

We are proud that our day centres receive such good reviews on www.carehome.co.uk, some of which are below. Please check out our latest reviews here: https://www.carehome.co.uk/day_care_centre.cfm/id/65432215651#reviews and why not come and visit too? Taster Days are free!

Review: My husband suffers from Alzheimer’s and for him to use the Phoenix Centre five days a week is a great relief to me. As you will see in the boxes I have ticked below, I would recommend the Phoenix Centre to anybody who needs a few hours of me time! The staff and transport team are all so kind and supportive of my husband’s needs, I can’t fault them. I say a big thank you to all of them.

Overall Standard: Excellent Facilities: Excellent Care / Support: Excellent Cleanliness: Excellent
Treated with Dignity: Excellent Food & Drink: Excellent Staff: Excellent Activities: Excellent
Management: Excellent Safety / Security: Excellent Value for Money: Excellent

 

Review: My mother has a good home cooked meal. Staff keep one eye on residents regarding health and safety. Entertains them with exercise daily, music, artwork, baking and personal requirements.

Overall Standard: Excellent Facilities: Excellent Care / Support: Excellent Cleanliness: Excellent
Treated with Dignity: Excellent Food & Drink: Excellent Staff: Excellent Activities: Excellent
Management: Excellent Safety / Security: Excellent Value for Money: Excellent

 

Review: Before Dad attended the centre, he was asked would he like to go and see if he liked it? This was really beneficial. He enjoys all the activities especially the music but he doesn’t always take part due to bad health but is never made to feel awkward. The food is of a good standard. The centre always makes good contact to advise me of anything I need to know. Dad really enjoys the days he attends.

Overall Standard: Good Facilities: Excellent Care / Support: Excellent Cleanliness: Excellent
Treated with Dignity: Excellent Food & Drink: Good Staff: Excellent Activities: Good
Management: Excellent Safety / Security: Excellent Value for Money: Good