Benefits advice

Do you need help with your benefits? Are you worried about your income and need sound advice? If the answer is yes, then the Welfare Benefits Helpline can help you. The Welfare Benefits Project provides confidential and impartial benefits advice for people living in the Hastings, Rother, Eastbourne, Hailsham and Seaford areas.

Expert benefit advisors are on hand to answer your queries or put you in touch with an advisor who can give face to face advice and support to resolve your benefit issue.

Free help is available on the full range of benefits for:

  • Families
  • older people
  • carers
  • people out of work
  • people on low incomes
  • people who are ill or disabled
  • younger people.

This confidential and independent helpline will be answered by experienced, trained staff.

Call 0333 344 0681 between 9-5 Monday to Friday or email

You can get FREE access to the internet by going to your local library.

We also provide a Debt service for people with a physical or mental health condition. This Expert Debt Advice Service is available for people living in Hastings and Rother.

For Advice professionals:

1 Benefits Project Report ESBT 2016_17 Infographic

2 Benefits Project Report Hastings & Rother CCG 2016_17

3 Benefits Project Report Eastbourne Hailsham & Seaford CCG 2016_17

4 Benefits Project Report ESBT Q1 2017 Infographic

5 Benefits Project Report ESBT Q1 2017

6 Benefits Project Report Hastings & Rother CCG Q1 2017

7 Benefits Project Report Eastbourne, Hailsham & Seaford CCG Q1 2017